At our travel agency, we take our customers’ privacy very seriously. This privacy policy describes how we collect, use and protect the information you give us when you visit or make a booking through our website. It also describes your rights regarding the information we collect and how you can contact us about privacy issues.
Collection of information
We collect personal information that you voluntarily provide to us through our website when you book travel, purchase vacation packages, sign up for newsletters, fill out contact forms or communicate with us in any other way. The information we may collect includes your name, address, email address, phone, credit card information, travel preferences and other relevant information.
Use of information
We use the information you provide us to provide the travel services you have requested, contact you about your reservations and provide customized customer service. We may also use the information to improve our website, our services and the experiences offered to our customers.
Storage of information
We retain the information you provide us for as long as is necessary for the purposes for which it was collected, unless we are required or permitted to retain it for a longer period of time by law. You can request the deletion of your information at any time.
Disclosure of information
We do not sell, transfer or exchange your information with third parties without your consent, unless required by law or by legal process. However, service sub-contractors may be used to provide some services in connection with your requests (e.g. booking airline tickets), but these sub-contractors will only use the information to provide the relevant services and will be required to protect the information in accordance with our privacy policy.
Information security
We have taken appropriate security measures to protect your information from loss, misuse, disclosure, alteration or destruction. However, no method of transmitting information over the Internet or electronic storage media is completely secure, and while we make every effort to protect your information, we cannot guarantee the absolute security of any information you send to us.
Contact
You can contact us at any time about matters regarding our privacy policy or the use of your personal information. If you need to access, correct or delete your personal information, you can let us know and we will respond to your request in accordance with applicable data protection legislation.
This privacy policy may change from time to time. Any amendments will be posted on our website and will be effective from the time they are posted.
